Support

You may see a "1" in the upper left corner of the screen when you try to log in because you currently have a Raven Customer Portal account but you do not yet have EDGE Online access. You will need to contact atdtraining@ravenind.com to request access to EDGE Online if this is the case.

Please give us 1-2 business days to verify your account status and to grant you EDGE Online access.

If you have an active Portal account but do not currently have EDGE Online access, you will need to contact atdtraining@ravenind.com to request access.

Please give us 1-2 business days to verify your account status and to grant you EDGE Online access.

If you cannot remember your user ID and/or password, they are the same as your Raven Customer Portal login.

Your user ID is the email address you submitted when you registered for the Raven Customer Portal. If you forgot the email address on file for your account, please use the Feedback form and we will get back to you with your registered email address.

If you have forgotten your password, you can reset it using the Forgot Password? link found on the Customer Portal login page.

If you need technical support for a product or field issue, please contact Raven Technical Service using the contact options below.

Phone: +1-800-243-5435

Email: ATDSupport@ravenind.com

Hours (CST/CDT): Monday - Friday; 8:00 AM - 5:00 PM*

Holidays (no support):

• New Year's Day
• Martin Luther King Jr. Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving (Thursday and Friday)
• Christmas Eve through New Year's Eve

*Daylight Saving Time observed from the second Sunday in March to the first Sunday in November at 2:00 AM local time.